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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barney Kristine

July 25, 2025

5  out of  5
rating by Barney Kristine
"Lisa has been amazing. She made my switch to State Farm seamless. Lisa is extremely kind and patient. I love that I can go into the office and actually talk to someone in person if I need to as well."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michelle Moua ~ State Farm Agent & Team"
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John Koenig

July 16, 2025

5  out of  5
rating by John Koenig
"Very knowledgeable and helpful in getting me the right coverage and saving me some money. A pleasure to work with."
We responded:
"Thank you so much for your kind words and for reviewing our State Farm office! We’re glad we could help you find the right coverage and save you some money along the way. It was a pleasure working with you, and we truly appreciate your trust in us! "
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Amanda Brown

July 14, 2025

5  out of  5
rating by Amanda Brown
"Michelle and her team went above and beyond to make sure I got what I wanted. Through many hoops she didn’t ask me to lift a finger! Highly recommend Michelle❤️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Todd Bowe

July 10, 2025

5  out of  5
rating by Todd Bowe
"I worked with Michelle on getting some quotes for home and auto policies. Michelle did a great job spending time educating me on policies and coverages. Her efforts were very much appreciated and I look forward to working with her in the future."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Cheri Breault

July 10, 2025

5  out of  5
rating by Cheri Breault
"My husband and I switched over to State Farm Insurance with Michele Moua a few years ago and couldn’t be more pleased with the outstanding customer service! Michele is very knowledgeable and takes the time ( on a recent visit it was hours) to address our concerns and explain the policies . Her and her staff are extremely helpful and understanding."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Julia Zakrzewski

July 9, 2025

5  out of  5
rating by Julia Zakrzewski
"The most personable agents I have ever met. Excellent service and explanation of insurance. I will be referring others!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Andrew Tjader

May 30, 2025

5  out of  5
rating by Andrew Tjader
"Michelle is a fantastic agent! She's always available for any type of questions, is very thorough and thoughtful when we have questions, and is able to explain our coverages with ease. Highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Tina Plummer

May 22, 2025

5  out of  5
rating by Tina Plummer
"Lisa Michelle and Maria are very helpful, patient, explained things throughly. Very helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Connie Kelly

April 24, 2025

5  out of  5
rating by Connie Kelly
"Lisa was a tremendous help, and got us a affordable ins. plan"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Greg Baugher

February 20, 2025

5  out of  5
rating by Greg Baugher
"Outstanding communications, very timely and detailed insight when reviewing our current insurance status and presented future options for us to review. I would highly recommend Michelle Moua and her State Farm Team."
We responded:
"Thank you Greg! Times change so it is so important to review your insurance and financial needs regularly. Thank you for being a part of our State Farm Family here in Chippewa Falls/Lake Hallie."
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Paul Severn

February 7, 2025

5  out of  5
rating by Paul Severn
"Extremely pleased with Michelle. She is very knowledgeable and very easy to work with. Saved me over $100 per month on my Insurance. I would highly recommend talking to her if you need any type of insurance."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that we were able to provide such knowledgeable and friendly service. Helping our customers find savings while meeting their insurance needs is always our goal. We truly appreciate you recommendation and your trust in us!"
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Hunter Parr

January 14, 2025

5  out of  5
rating by Hunter Parr
"Switching insurance can normally be very hectic, but not dealing with Michelle Moua agency. Everything was quick and easy. Agent Lisa did great at explaining things and finding the best possible prices."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that switching insurance was quick and easy for you. Lisa is excellent at explaining options and finding the best coverage at the best price. We'll be sure to pass along your compliments to her. We're here to help anytime you need us! Michelle Moua ~ State Farm Agent"
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Terrance ESTES

January 2, 2025

5  out of  5
rating by Terrance ESTES
"Michelle Moua, is very thorough and detailed in making sure you understand your policies. She goes in depth with questions to make sure that you are getting the right insurance to best fit your needs.I will refer Michelle Moua to others."
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that we provided such a thorough and detailed service, ensuring your policies are the perfect fit for your needs. Your trust and willngness to refer us to others means SO much to us. If you ever have any questions or need assistance with any of your insurance or financial services, we're here to help."
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Troy Hemenway

December 4, 2024

5  out of  5
rating by Troy Hemenway
"Lisa was very helpful and made sure all my questions were answered thoroughly"
We responded:
"Thank you for your kind review. We're thrilled to hear that Lisa was able to assist you and answer all your questions thoroughly. Providing excellent service is our top priority, and we're so glad Lisa made your experience a positive one. Please don't hesitate to reach out if you need anything in the future!"
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Ed Hudson

December 3, 2024

5  out of  5
rating by Ed Hudson
"Very helpful with needs and patient in answering questions and helping us get the best coverage."
We responded:
"Thank you for your thoughtful review! We're so glad we could assist you with your needs and help you find the best coverage. Taking the time to answer questions and ensure you're confident in your choices is always our goal. If you ever have more questions or need further assistance, we're here for you!"
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Tabitha Hable

November 6, 2024

5  out of  5
rating by Tabitha Hable
"Michelle was great! She talked through what coverage was best for our situation, without pressure. She brought up things I didn't think of, in a very helpful way. I would highly recommend her!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience and felt supported in finding the best coverage for your situation. Our goal is to provide helpful guidance and ensure you're comfortable with your choices, so it's wonderful to know you felt no pressure and that we could bring up aspects that were valuable to consider. We appreciate the trust you've placed in us and look forward to continuing to support you!"
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Becky Gustafson

November 4, 2024

5  out of  5
rating by Becky Gustafson
"Michelle is very friendly, knowledgeable, and provides great service and communication!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear your thought on our service and such a positive impression. Our dedication to service and communication is always stressed here. Please feel free to reach out anytime - we're here to help!"
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Rhichie Olichwier

November 1, 2024

5  out of  5
rating by Rhichie Olichwier
"Very fast to help also very good with helping me save money"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service fast and that Lisa was able to help you save money. Your satisfaction is our top priority, and we're here whenever you need assistance. Thanks for choosing us!"
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Jess Y

October 31, 2024

5  out of  5
rating by Jess Y
"Michelle was extemely helpful. She provided me with a quote while we were on a call. Michelle is efficient as well as thorough! I would highly recommend her."
We responded:
"Thank you for your wonderful review and recommendation! We're delighted to hear that we were able to provide you with an efficient and thorough experience. Our team is dedicated to making the process as smooth as possible, and it's great to know we were able to deliver on that commitment. We're here whenever you need us! "
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Trudy Lindeen

August 26, 2024

5  out of  5
rating by Trudy Lindeen
"Such a great experience with Michelle!! She is most knowledgeable and helpful. So very approachable and professional"
We responded:
"Hello Trudy. Thank you for your kind words. I am so happy I was able to help you. If we can assist you in any of your insurance and financial needs in the future, please don't hesitate to reach out. ~ Michelle"
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Farron Aubart

July 26, 2024

5  out of  5
rating by Farron Aubart
"Outstanding experience with Michelle Moua. She is very detailed, really takes the time to answer all questions and thoroughly explains the policies. Also you can tell she absolutely loves her job and takes good care of her clients. Thanks again for the wonderful experience and happy to be apart of State Farm Insurance."
We responded:
"Hello Farron. Thank you allowing me to be your State Farm Agent. I do love my job and only want to do what's best for our customers. I look forward to working with you in the future. "
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Jacque Price

July 9, 2024

5  out of  5
rating by Jacque Price
"Very helpful in evaluating our needs and explaining our options."
We responded:
"Thank you for the google review. I love tailoring each customer's needs and giving everyone options on their insurance and financial needs. Thank you for being a part of our State Farm family and allowing our office to be your Agency. "
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RYAN PAGENKOPF

June 4, 2024

5  out of  5
rating by RYAN PAGENKOPF
"Michelle goes above and beyond. Got me great insurance rates. Keeps me informed on changes. Very friendly and easy to talk to. 10 stars out of 5. Discussed every option and Michelle listens to get you what you need and not oversell. Really great experience."
We responded:
"Thank you Ryan. It was great to meet with you and get you the best option for you and also save you some money in the meantime. We look forward to working with you in the future! Michelle Moua ~ State Farm Agent"
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Lona Sippel

May 31, 2024

5  out of  5
rating by Lona Sippel
"Our meeting with Michelle was very productive. She is professional and very knowledgeable and also very nice! Michelle answered all of our questions and saved us some money. Vic and Lona Sippel"
We responded:
"Thank you for taking the time to meet with me and go through everything in detail. Meeting every couple of years is important to update your policies and I was happy we were able to save you some money. Thanks for being part of our State Farm family! "
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Scott Persons

May 29, 2024

5  out of  5
rating by Scott Persons
"Michelle helped us adjust our coverage so it covered us yet reduced our premiums. Thanks Michelle."
We responded:
"Hello Scott. Thank you for your review and taking the time to meet with me. We strive to tailor all of the coverages to your specific needs. Thank you for your business and putting your trust in the Michelle Moua State Farm Agency. "