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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tabitha Hable

Tabitha Hable

November 6, 2024

5  out of  5
rating by Tabitha Hable
"Michelle was great! She talked through what coverage was best for our situation, without pressure. She brought up things I didn't think of, in a very helpful way. I would highly recommend her!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience and felt supported in finding the best coverage for your situation. Our goal is to provide helpful guidance and ensure you're comfortable with your choices, so it's wonderful to know you felt no pressure and that we could bring up aspects that were valuable to consider. We appreciate the trust you've placed in us and look forward to continuing to support you!"
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Becky Gustafson

November 4, 2024

5  out of  5
rating by Becky Gustafson
"Michelle is very friendly, knowledgeable, and provides great service and communication!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear your thought on our service and such a positive impression. Our dedication to service and communication is always stressed here. Please feel free to reach out anytime - we're here to help!"
Profile photo of Rhichie Olichwier

Rhichie Olichwier

November 1, 2024

5  out of  5
rating by Rhichie Olichwier
"Very fast to help also very good with helping me save money"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service fast and that Lisa was able to help you save money. Your satisfaction is our top priority, and we're here whenever you need assistance. Thanks for choosing us!"
Profile photo of Jess Y

Jess Y

October 31, 2024

5  out of  5
rating by Jess Y
"Michelle was extemely helpful. She provided me with a quote while we were on a call. Michelle is efficient as well as thorough! I would highly recommend her."
We responded:
"Thank you for your wonderful review and recommendation! We're delighted to hear that we were able to provide you with an efficient and thorough experience. Our team is dedicated to making the process as smooth as possible, and it's great to know we were able to deliver on that commitment. We're here whenever you need us! "
Profile photo of Trudy Lindeen

Trudy Lindeen

August 26, 2024

5  out of  5
rating by Trudy Lindeen
"Such a great experience with Michelle!! She is most knowledgeable and helpful. So very approachable and professional"
We responded:
"Hello Trudy. Thank you for your kind words. I am so happy I was able to help you. If we can assist you in any of your insurance and financial needs in the future, please don't hesitate to reach out. ~ Michelle"
Profile photo of Farron Aubart

Farron Aubart

July 26, 2024

5  out of  5
rating by Farron Aubart
"Outstanding experience with Michelle Moua. She is very detailed, really takes the time to answer all questions and thoroughly explains the policies. Also you can tell she absolutely loves her job and takes good care of her clients. Thanks again for the wonderful experience and happy to be apart of State Farm Insurance."
We responded:
"Hello Farron. Thank you allowing me to be your State Farm Agent. I do love my job and only want to do what's best for our customers. I look forward to working with you in the future. "
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Greg Baugher

July 25, 2024

5  out of  5
rating by Greg Baugher
"Outstanding communications, very timely and detailed insight when reviewing our current insurance status and presented future options for us to review. I would highly recommend Michelle Moua and her State Farm Team."
We responded:
"Thank you Greg! Times change so it is so important to review your insurance and financial needs regularly. Thank you for being a part of our State Farm Family here in Chippewa Falls/Lake Hallie."
Profile photo of Jacque Price

Jacque Price

July 9, 2024

5  out of  5
rating by Jacque Price
"Very helpful in evaluating our needs and explaining our options."
We responded:
"Thank you for the google review. I love tailoring each customer's needs and giving everyone options on their insurance and financial needs. Thank you for being a part of our State Farm family and allowing our office to be your Agency. "
Profile photo of RYAN PAGENKOPF

RYAN PAGENKOPF

June 4, 2024

5  out of  5
rating by RYAN PAGENKOPF
"Michelle goes above and beyond. Got me great insurance rates. Keeps me informed on changes. Very friendly and easy to talk to. 10 stars out of 5. Discussed every option and Michelle listens to get you what you need and not oversell. Really great experience."
We responded:
"Thank you Ryan. It was great to meet with you and get you the best option for you and also save you some money in the meantime. We look forward to working with you in the future! Michelle Moua ~ State Farm Agent"
Profile photo of Lona Sippel

Lona Sippel

May 31, 2024

5  out of  5
rating by Lona Sippel
"Our meeting with Michelle was very productive. She is professional and very knowledgeable and also very nice! Michelle answered all of our questions and saved us some money. Vic and Lona Sippel"
We responded:
"Thank you for taking the time to meet with me and go through everything in detail. Meeting every couple of years is important to update your policies and I was happy we were able to save you some money. Thanks for being part of our State Farm family! "
Profile photo of Scott Persons

Scott Persons

May 29, 2024

5  out of  5
rating by Scott Persons
"Michelle helped us adjust our coverage so it covered us yet reduced our premiums. Thanks Michelle."
We responded:
"Hello Scott. Thank you for your review and taking the time to meet with me. We strive to tailor all of the coverages to your specific needs. Thank you for your business and putting your trust in the Michelle Moua State Farm Agency. "
Profile photo of Bor Her

Bor Her

May 28, 2024

5  out of  5
rating by Bor Her
"Great service! Always willing to help to their best of knowledge. Friendly environment and good communication."
We responded:
"Thank you Bao for your kind words. We appreciate your business and putting your trust in our agency. "
Profile photo of Cindy Alger

Cindy Alger

May 24, 2024

5  out of  5
rating by Cindy Alger
"Our State Farm, agent Michelle Moua is the absolute best. Everytime I have a question about my policy or anything, she always responds within minutes. I appreciate that so much."
We responded:
"Hello Cindy. Thank you being part of our State Farm family. We are not always able to respond immediately but we always try out best. Thank you for your kind words! Michelle Moua ~ State Farm Agent "
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Brenda Kramer

May 21, 2024

5  out of  5
rating by Brenda Kramer
"Michelle is very nice and friendly, staff friendly and office very clean. Michelle explained all aspects of my car and home insurance. answered all my questions . Very helpful"
We responded:
"Thank you for insuring your car & home insurance with our State Farm Agency here in Chippewa Falls/Lake Hallie. We pride ourselves on taking care of our customers and our office with a friendly environment. "
Profile photo of JoAnn Lammers

JoAnn Lammers

May 11, 2024

5  out of  5
rating by JoAnn Lammers
"Michelle Moua was fantastic today and really helped explain how bundling works and help me get my business insured and Kaytlynn was very helpful also. It will be great to be back with State Farm and Michelle Moua agency in Lake Hallie"
We responded:
"Thank you JoAnn! It was great meeting with you and WELCOME BACK!! I look forward to shopping at your new business. We look forward to you being part of our State Farm family. "
Profile photo of Pauline Boettcher

Pauline Boettcher

May 4, 2024

5  out of  5
rating by Pauline Boettcher
"Michelle is great to work with. She knows her stuff and how to explain it in a way that is easy to understand. She always makes time to help me. I would recommend her to everyone."
We responded:
"Thank you Pauline for your kind words. I love taking care of our customers for all of their insurance and financial needs. I will always make the time to help the people that put their trust in me. "
Profile photo of Dawn Schwetz

Dawn Schwetz

March 20, 2024

5  out of  5
rating by Dawn Schwetz
"Our experience meeting with Michelle was fantastic. She absolutely went above and beyond to meet our needs, and worked to update our coverage to exactly what we need, no more and no less. She was very thorough in explaining everything and took the time we needed to get everything perfect. She talked with us for 2 hours, past what I’m sure was closing time. And best of all she helped us with every aspect of planning for our future, beyond insurance. I highly recommend Michelle!"
We responded:
"Thank you Dawn & Eric for taking the time to meet with me. I absolutely love what I do and I'm glad I was able to help your family and start the process of looking beyond tomorrow. I look forward to working and growing with you for a long time in the future. Michelle Moua ~ State Farm Agent"
Profile photo of Deb Ellis

Deb Ellis

March 19, 2024

5  out of  5
rating by Deb Ellis
"Very informative and helpful. She was up to date with all the information and worked as an advocate to help us find the best coverage for our needs. I would definitely recommend Michelle to everyone I know."
We responded:
"Thank you Deb! Our office does strive to assist all of our customers with their insurance and financial needs tailoring it to them specifically. No insurance should be a one size fit all. We are looking forward to working with you in the future. Michelle Moua ~ State Farm Agent"
Profile photo of David Staber

David Staber

March 15, 2024

5  out of  5
rating by David Staber
"Great meeting with Michelle yesterday. Michelle is very knowledgeable of all of the State Farm products and gave us a detailed review of the policies we have with SF and in the end saved us about $75.00 per month. I would highly recommend her for all of your insurance needs"
We responded:
"Thank you for your kind words. It was great to work with the two of you on your household insurance needs. Please reach out if you should ever need anything in the future. Michelle Moua ~ State Farm Agent"
Profile photo of Madi Berndt

Madi Berndt

February 22, 2024

5  out of  5
rating by Madi Berndt
"Michelle was fantastic to meet with! She is well-informed and went above and beyond during our meeting. She did not pressure me into any decision but rather laid out all of the information to help me pick the best option for my family! I felt very taken care of and looked out for! And I saved HALF on car insurance...so that part was pretty great too! Could not recommend her enough!"
We responded:
"Thank you Madi! I am SO glad you didn't feel pressured into making a decision. I dislike it very much when people do that to me. I never want to do that to any of our customers. Thank you for joining us and becoming apart of our family. "
Profile photo of Izak Casperson

Izak Casperson

January 15, 2024

5  out of  5
rating by Izak Casperson
"Very fast and responsive, answered all questions, quick and easy to set up."
We responded:
"Thank you Izak for your kind words. We try to be fast but efficient with all our households. Welcome to our State Farm Family!"
Profile photo of Branden Nall

Branden Nall

November 3, 2023

5  out of  5
rating by Branden Nall
"EXCELLENT EXPERIENCE! Michelle and the entire team are excellent to work with! Seamless and fast with questions and coverage! Plus, I saved over $100 a month with the switch."
We responded:
"Hello Branden. Thank you for your time and trust with your insurance needs. I was great working with you!!"
Profile photo of Alicia Rogers

Alicia Rogers

November 3, 2023

5  out of  5
rating by Alicia Rogers
"Michelle is very sweet and helpful. She saved us over $100/month switching from Progressive."
We responded:
"Thank you Alicia! It was great working with your husband Eric on the auto insurance. I can't wait to meet you and work with your family in the future. Have a great weekend!!"
Profile photo of John Vang

John Vang

October 29, 2023

5  out of  5
rating by John Vang
"Talk about an agent that really cares about her customers and is always willing to go the extra mile for them. Even on a busy Saturday (which we can tell she was), still took the time to help us get the proof of insurance we needed in order for us to take our new camper home (some would of just not picked up on a Saturday). I’ve worked with many agents in the past and Michelle is by far the best agent I’ve had the pleasure of working with. If you are looking for an excellent agent that truly cares about your needs and will go the extra mile every time, look no further. I believe she services cars, boats, RV’s, and life insurances (I’m sure others too). Trust me, you will not be disappointed."
We responded:
"Thank you for your kind words. I do take pride on taking care of my customers even beyond the standard 9-5. I do my best to be there for everyone when they need me even at the dealership on a Saturday. I do take care of peoples autos, homes, boats, recreational vehicles, life and business insurance. Reach out whenever you need anything! Michelle Moua"
Profile photo of Kelsey Ho

Kelsey Ho

September 29, 2023

5  out of  5
rating by Kelsey Ho
"Working with Michelle for all insurance things you need in life has never been easier! She really goes above and beyond for her clients and treats them more as family! I will 100% recommend her to anyone!"
We responded:
"Thank you for your kind review. I do consider all my customers as family and would do for them as I would for my own family. Thank you for your continued support of my small business. "