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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alice Hanson

September 29, 2025

4  out of  5
rating by Alice Hanson
"Lisa Michalek was very helpful and thorough in explaining the insurance policies. She is a knowledgeable person."
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Shawna Rau

September 24, 2025

5  out of  5
rating by Shawna Rau
"I was shopping for auto insurance with Michael Keepers. He was very knowledgeable and helpful and honest finding me the best price. Definitely recommend letting Michael help you with any insurance need you have."
We responded:
"We’re honored by your positive feedback! Michael is a great addition to our team here. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Susan Wolf

September 24, 2025

5  out of  5
rating by Susan Wolf
"I met with Lisa today at State Farm Insurance. She was very nice and knowledgeable about the questions I had. It was a pleasurable appointment."
We responded:
"Hello Susan! Lisa had nothing but nice things to say about you after the appointment. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michelle Moua ~ State Farm Agent"
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Kramer648

September 22, 2025

5  out of  5
rating by Kramer648
"Very friendly and comfortable atmosphere."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Carl Miller

September 20, 2025

5  out of  5
rating by Carl Miller
"Michelle makes it easy to understand coverage, claims, and premiums."
We responded:
"Hello Carl. We appreciate your review! We strive to make sure all of our customers understand what they are paying for. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Mark Daniels

September 18, 2025

4  out of  5
rating by Mark Daniels
"Was contacted by Michelle Moua’s office to compare auto insurance rates and found that the rates were revised and if I can back to State Farm with better coverage I could save almost $700 dollars. So I did switch from Progressive back to State Farm."
We responded:
"Hello Mark. Thank you for giving us a chance again and welcome back to State Farm! Kelly was so excited when she realized how much we were going to save you. If there is anything we can do to make your insurance experience even better, please let us know! Michelle Moua ~ State Farm Agent"
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Barbara Thomas

September 17, 2025

5  out of  5
rating by Barbara Thomas
"Agent Michelle Moua was wonderful to work with. She was Very thorough when explaining things to us, friendly and covered all our questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Michelle Moua ~ State Farm Agent"
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Gary LaNou

September 16, 2025

5  out of  5
rating by Gary LaNou
"Michelle is a very pleasant and helpful in meeting our insurance needs we would recomend her to our frends and family as a good insurance agent"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Michelle Moua ~ State Farm Agent"
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Andrew Bushendorf

September 12, 2025

5  out of  5
rating by Andrew Bushendorf
"Very informative and easy to work with!"
We responded:
"Thank you for the 5 star review! We always want to give you all the information before you made the decision on what insurance is best for you. We look forward to working with you in the future for all your insurance needs!"
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Cindy Moss

September 11, 2025

5  out of  5
rating by Cindy Moss
"Michelle is my daughter and of course my Insurance Agent! She is amazing and intelligent and knows her stuff! Highly recommended for all insurance and financial products!"
We responded:
"Thanks mom! LOL Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Marge Hebbring

September 10, 2025

5  out of  5
rating by Marge Hebbring
"Excellent Service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cody Hunter

September 4, 2025

5  out of  5
rating by Cody Hunter
"They were very nice and professional they gave me a qoute that I needed and im happy they contacted me when they did i was paying way to much from my old provider"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Tia Lor

August 27, 2025

5  out of  5
rating by Tia Lor
"Michelle Moua’s team is incredibly knowledgeable and helpful. Any questions I had were answered. From the first time I called for a policy, the entire process went quickly. Any following calls were just as smooth. I appreciate their professionalism and efficiency. I highly recommend this agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Melissa Liversage The Fam (Mel)

August 15, 2025

5  out of  5
rating by Melissa Liversage The Fam (Mel)
"Michelle went above and beyond to get my Policies done. She is thorough, polite and very professional. Easy to talk and met all my expectations and needs. 10/10 Recommend Michelle and their office"
We responded:
"Hello Melissa. I am so happy Lisa and I were able to assist in getting you taken care of. Thank you for trusting us with your insurance needs. We look forward to working with you! Michelle Moua "
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Barney Kristine

July 25, 2025

5  out of  5
rating by Barney Kristine
"Lisa has been amazing. She made my switch to State Farm seamless. Lisa is extremely kind and patient. I love that I can go into the office and actually talk to someone in person if I need to as well."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Michelle Moua ~ State Farm Agent & Team"
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John Koenig

July 16, 2025

5  out of  5
rating by John Koenig
"Very knowledgeable and helpful in getting me the right coverage and saving me some money. A pleasure to work with."
We responded:
"Thank you so much for your kind words and for reviewing our State Farm office! We’re glad we could help you find the right coverage and save you some money along the way. It was a pleasure working with you, and we truly appreciate your trust in us! "
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Amanda Brown

July 14, 2025

5  out of  5
rating by Amanda Brown
"Michelle and her team went above and beyond to make sure I got what I wanted. Through many hoops she didn’t ask me to lift a finger! Highly recommend Michelle❤️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Todd Bowe

July 10, 2025

5  out of  5
rating by Todd Bowe
"I worked with Michelle on getting some quotes for home and auto policies. Michelle did a great job spending time educating me on policies and coverages. Her efforts were very much appreciated and I look forward to working with her in the future."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Cheri Breault

July 10, 2025

5  out of  5
rating by Cheri Breault
"My husband and I switched over to State Farm Insurance with Michele Moua a few years ago and couldn’t be more pleased with the outstanding customer service! Michele is very knowledgeable and takes the time ( on a recent visit it was hours) to address our concerns and explain the policies . Her and her staff are extremely helpful and understanding."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Julia Zakrzewski

July 9, 2025

5  out of  5
rating by Julia Zakrzewski
"The most personable agents I have ever met. Excellent service and explanation of insurance. I will be referring others!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Andrew Tjader

May 30, 2025

5  out of  5
rating by Andrew Tjader
"Michelle is a fantastic agent! She's always available for any type of questions, is very thorough and thoughtful when we have questions, and is able to explain our coverages with ease. Highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Tina Plummer

May 22, 2025

5  out of  5
rating by Tina Plummer
"Lisa Michelle and Maria are very helpful, patient, explained things throughly. Very helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Connie Kelly

April 24, 2025

5  out of  5
rating by Connie Kelly
"Lisa was a tremendous help, and got us a affordable ins. plan"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Greg Baugher

February 20, 2025

5  out of  5
rating by Greg Baugher
"Outstanding communications, very timely and detailed insight when reviewing our current insurance status and presented future options for us to review. I would highly recommend Michelle Moua and her State Farm Team."
We responded:
"Thank you Greg! Times change so it is so important to review your insurance and financial needs regularly. Thank you for being a part of our State Farm Family here in Chippewa Falls/Lake Hallie."
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Paul Severn

February 7, 2025

5  out of  5
rating by Paul Severn
"Extremely pleased with Michelle. She is very knowledgeable and very easy to work with. Saved me over $100 per month on my Insurance. I would highly recommend talking to her if you need any type of insurance."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that we were able to provide such knowledgeable and friendly service. Helping our customers find savings while meeting their insurance needs is always our goal. We truly appreciate you recommendation and your trust in us!"